Questions, answered
Can't find what you need? Call 020 8117 7455 or email londonbridge@gym-nation.co.uk or vauxhall@gym-nation.co.uk.
Memberships
How do I book onto a class?
The easiest way to book classes is through our Gym Nation UK app. You can download it for free and create an account directly in the app.
Prefer not to download the app? You can also book classes through our website.
What are your membership options?
We’ve got a membership option to suit every need, including short-term and monthly plans. You can explore all our membership options on our pricing page.
What is your cancellation policy?
To cancel a membership, you must email your home gym (londonbridge@gym-nation.co.uk (London Bridge) or vauxhall@gym-nation.co.uk (Vauxhall)) with a formal notice at least 30 days before your desired cancellation date. We value our members’ time with us and aim to make the process as seamless as possible.
Am I able to freeze my membership?
Yes, our gym offers the option to freeze memberships for whole months at just £10 per month, providing flexibility for members who need temporary breaks from their memberships.
Please email your home gym (londonbridge@gym-nation.co.uk (London Bridge) or vauxhall@gym-nation.co.uk (Vauxhall)) to freeze your membership.
Do you offer day passes?
Yes we do. These are £15 for a single day pass or £120 for 10 single day passes. These can be purchased either online or at reception.
Do you offer free trials?
We don't offer any free trials. However, if you purchase a single day pass for £15 and then sign up at the end of your session, we credit this amount off your first payment.
What classes do you offer?
We offer a wide range of classes, such as yoga, Reformer, Pilates, HIIT, Hyrox, strength and conditioning, dance and calisthenics.
A live timetable of our 85+ weekly classes can be found on our classes page.
How do I apply my student/blue light discount online?
To redeem any applicable discount, please come in to the club. You will be required to provide valid documentation on sign up.
Facilities
Do you have changing rooms and showers?
London Bridge: Yes, we have separate male and female changing rooms, each with two showers and two toilets. We also have a separate gender-neutral, wheelchair-accessible toilet without a shower.
Vauxhall: Our changing rooms are currently under construction. From 16 November, three gender-neutral cubicles and two showers will be available while construction continues. Our full changing rooms are expected to be ready by the end of November.
Do you have lockers?
Yes, lockers are free to use while training at both locations. Please bring your own padlock, or purchase one at reception.
We also offer long-term locker rental for £15 per month. This can be arranged at reception.
Do you offer towels?
Yes, if you are using our facilities for the day or are one of our members, a towel service is included.
General
Where are you located?
We have two locations in London, both situated beneath the railway arches.
London Bridge: 26 Druid Street, London, SE1 2EY
Vauxhall: Arch 59 & 60, Goding Street, London, SE11 5AW
What are your opening times?
Monday to Thursday, 6am to 10pm
Friday, 6am to 9pm
Saturday and Sunday, 8am to 7pm
When is the gym busiest?
London Bridge: Our busiest times are typically Mondays and Tuesdays between 5pm and 7.30pm. Thanks to our recent expansion, we have plenty of equipment available, even during peak hours.
Vauxhall: As we've only recently opened, we're still getting to know our busiest times. For now, there's plenty of space and equipment available throughout the day.
Do you offer Personal Training?
All our Personal Trainers are self-employed. Their bios and contact details can be found on our trainers page. You can enquire with them directly, or you can ask a member of reception to help pair you with the perfect Personal Trainer for your needs.
I have left an item at the gym, is there lost property?
Gym Nation retains all lost property for a maximum of one month. Please email the gym where you left it (londonbridge@gym-nation.co.uk (London Bridge) or vauxhall@gym-nation.co.uk (Vauxhall)). Our Lost Property Handling Policy can be found here.
How do you keep and store my data?
Our Data Protection Policy can be found here.
What's your Disciplinary Procedure?
You can find Gym Nation London Bridge's Discipline Procedure, Discipline Statement and Membership Agreement at the link below. A copy of our Discipline Statement can also be found at the front of the gym on our notice board.
Policies
Our club policies, in full. They apply at London Bridge and Vauxhall.